3CX Dubai — IP PBX & Certified 3CX Partner in the UAE
Proxima Technologies is a certified 3CX Partner in Dubai delivering turnkey 3CX Phone System and IP PBX deployment, SIP trunking, IP phones and 24/7 support across the UAE — Dubai, Abu Dhabi, Sharjah, Ajman, Fujairah and Ras Al Khaimah.
The IP PBX of choice for Dubai businesses.
Looking for an IP PBX in Dubai or a modern PBX system Dubai businesses can actually afford to scale? 3CX is the highest-value IP PBX platform on the UAE market — licensed per simultaneous call (not per user), so a 50-person office pays the same as a 20-person one when call volumes match. That single pricing decision saves most Dubai SMEs 40–70% versus per-seat cloud PBXs like RingCentral, 8x8 or Microsoft Teams Phone standalone.
As a certified 3CX Partner in Dubai, Proxima Technologies replaces legacy Avaya, Cisco, Panasonic and Grandstream PBX systems with 3CX — reusing your existing SIP phones where possible, keeping your Etisalat / du numbers, and cutting monthly telecom spend from day one.
3CX vs traditional PBX Dubai
| Feature | 3CX IP PBX | Legacy PBX |
|---|---|---|
| Licensing | Per simultaneous call | Per extension |
| Mobile apps | iOS + Android included | Add-on / none |
| Video meetings | Built-in | Not included |
| SIP trunk (Etisalat/du) | Native | Gateway required |
| MS Teams integration | Yes (SBC) | Rare |
| Hosting | Cloud / on-prem | On-prem hardware |
Your certified 3CX Partner in Dubai.
3CX Advanced Certified
3CX Certified Engineers on staff, continuous training and access to 3CX priority partner support channels.
UAE-wide coverage
Same-day on-site response in Dubai; scheduled visits to Abu Dhabi, Sharjah and the Northern Emirates.
Turnkey delivery
Server, SIP trunks, IP phones, mobile apps, CRM integration, training and AMC — under one contract.
TDRA-compliant SIP
We provision SIP trunks with UAE-licensed carriers and handle number porting from Etisalat / du without downtime.
Zero-downtime migration
Move from Avaya, Cisco, Grandstream or Panasonic to 3CX in evenings and weekends — users unaffected.
24/7 AMC & monitoring
Proactive monitoring of PBX, trunks and phones with defined SLAs and monthly reports.
What is 3CX?
3CX is a modern software-based IP PBX (Private Branch Exchange) that replaces traditional phone systems with a unified communications platform running on Windows, Linux or the 3CX cloud. It delivers voice, video conferencing, live chat, SMS and mobile apps through a single license.
For Dubai and UAE businesses, 3CX is the most cost-effective enterprise VoIP platform on the market — licensed by simultaneous calls (not per user) and fully compatible with Etisalat and du SIP trunks, cloud DID providers and Microsoft Teams via SBC.
Included with every 3CX deployment
- Web client + iOS & Android apps
- Video conferencing & webinars
- Live chat & WhatsApp integration
- IVR, call queues, call recording
- Auto-provisioning for IP phones
- CRM & MS Teams integration
- Free upgrades within license year
Choose the right 3CX edition for your Dubai business.
3CX Standard (SMB)
10 – 25 users
- Web client, iOS & Android apps
- Voicemail, IVR, call queues
- Video conferencing (25 participants)
- SIP trunk integration
Ideal for: Small offices in Dubai starting with cloud VoIP.
3CX Pro
25 – 250 users
- CRM integration (Salesforce, Zoho, HubSpot)
- Call recording & reporting
- Advanced call queues & wallboards
- MS 365 & Teams integration
- Hotel PBX module
Ideal for: Growing UAE businesses, call centers, hospitality.
3CX Enterprise
250+ users
- Multi-site bridges & failover
- Skill-based routing
- Standby license for DR
- Custom IP phone logos
- Priority 3CX support
Ideal for: Enterprise & multi-branch groups across GCC.
Pricing depends on simultaneous calls, SIP trunk and installation scope. Request a fixed-fee 3CX quote →
Complete 3CX services in Dubai and the UAE.
3CX Installation Dubai
On-premise (Windows/Linux) or 3CX-hosted cloud. Server sizing, extension build, IVR & call-flow design.
3CX Licensing & Renewal
Standard, Pro and Enterprise licenses, annual renewals, SC upgrades and license migration between servers.
SIP Trunk Provisioning
SIP trunks with Etisalat, du and TDRA-licensed cloud providers. Number porting, DID pools, fax over IP.
IP Phones Supply
Yealink, Fanvil, Snom, Grandstream — auto-provisioned for 3CX, delivered and installed anywhere in the UAE.
CRM & Teams Integration
Salesforce, HubSpot, Zoho, Bitrix24, Freshdesk and Microsoft Teams SBC bridge with click-to-call.
3CX Migration
From Avaya, Cisco Call Manager, Grandstream UCM, Panasonic and legacy PBX — with dial-plan and voicemail transfer.
3CX Support & AMC
8x5 or 24x7 AMC with P1–P4 SLAs, monitoring, backups, upgrades and monthly reporting.
Hotel PBX (3CX Pro)
PMS integration (Opera, Protel, Fidelio), wake-up calls, minibar posting and check-in/check-out.
Contact Center
Skill-based routing, wallboards, call recording, quality monitoring and live coaching for Dubai call centers.
How we deploy 3CX in Dubai.
Discover
Site survey, user counts, call patterns, existing carriers and CRM.
Design
Edition & SC sizing, SIP trunk plan, IVR flows, phone models, DR strategy.
Deploy
Server / cloud install, SIP activation, phone provisioning, apps rollout, training.
Operate
24/7 monitoring, patching, quarterly health checks, and AMC support.
Trusted by UAE businesses across sectors.
3CX in Dubai — frequently asked questions.
Are you a certified 3CX Partner in Dubai?+
Yes — Proxima Technologies is a certified 3CX Partner delivering 3CX Phone System installation, licensing, SIP trunking and support across Dubai, Abu Dhabi, Sharjah and the wider UAE. Our engineers hold 3CX Advanced Certified Engineer credentials.
How much does 3CX cost in Dubai?+
3CX pricing in the UAE is per-year based on simultaneous calls, not per user. Standard starts around AED 2,000/year for 4 simultaneous calls, Pro around AED 3,500/year, and Enterprise around AED 4,500/year. Actual pricing depends on edition, SC count, SIP trunk and installation scope — we provide a fixed-fee quotation within 24 hours.
Can I use 3CX in Dubai and the UAE?+
Yes. 3CX runs perfectly in the UAE using SIP trunks from licensed local providers (Etisalat, du) or Cloud/DID providers with UAE numbers. Proxima Technologies handles SIP trunk provisioning, TDRA-compliant number porting and firewall / NAT configuration end-to-end.
Do you provide 3CX installation and configuration?+
Yes — turnkey deployment: server / cloud provisioning, extension build, IVR & call-flow design, IP phone provisioning (Yealink, Fanvil, Snom, Grandstream), SIP trunk activation, mobile & desktop app rollout and end-user training. Typical SMB deployment is completed in 2–5 business days.
Do you offer 3CX support and AMC in Dubai?+
Yes. We offer 8x5 and 24x7 AMC plans for 3CX with defined P1–P4 SLAs, remote and on-site support anywhere in the UAE, and quarterly health checks. AMC includes 3CX upgrades, security patches, backup and firmware updates for phones.
Which IP phones work with 3CX?+
3CX supports auto-provisioning for Yealink, Fanvil, Snom, Grandstream, Cisco (SIP) and Htek. We stock and supply the full range in Dubai, including DECT wireless handsets for warehouses and hotels.
Can 3CX integrate with Microsoft Teams and CRMs?+
Yes. 3CX Pro and Enterprise integrate directly with Microsoft Teams (SBC bridge), Microsoft 365, Salesforce, HubSpot, Zoho, Bitrix24, Freshdesk and many more via native connectors — enabling click-to-call, call popups and unified logging.
Can we migrate from Avaya, Cisco or Grandstream to 3CX?+
Yes — Proxima Technologies has migrated dozens of UAE clients from legacy PBX platforms (Avaya IP Office, Cisco Call Manager, Grandstream UCM, Panasonic) to 3CX with zero downtime, reusing existing SIP phones where possible.
Explore related services.
Ready to deploy 3CX in Dubai?
Talk to a certified 3CX Partner and get a fixed-fee proposal within 24 hours.